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Old 21-06-2013, 03:05 PM   #1
David_ho
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Angry Accident Vehicle Took 1 month to repair

Hi forumers,

Just needs to vent off.
Met with an accident on 1st June, bang into some lorry,
Bonnet and headlights damage.

Nothing against the Service personnel, but the parts took more than 3 weeks to come and till date, I am still without my car... Is this normal?

Totally Sad, Once I drove a citroen, the other cars I drive doesn't seems right...
Any experience bros know how I can speed them up...

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Old 22-06-2013, 11:39 AM   #2
Ram Ram
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Their limited courtesy cars are rarely available readily and there is a long waiting list and usually reserved for manufacturer-lated repairs under warranty.

For such accident-related repairs over a few weeks or more, you may consider renting a car.

In short, the situation you faced is not abnormal and within expectations. (I faced a similarly situation too.)

Nothing we can do but pray that the repairs can be shorter than estimated as needed.
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Old 25-06-2013, 04:21 PM   #3
katoom
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Bro,

Ur insurance cannot help get a courtesy car??
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Old 25-06-2013, 05:12 PM   #4
bigdaddy
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Another way is tell CnC that you will get it repaired outside. Some workshops will get parts faster through stockists or direct orders. Outside workshops tend to be more motivated to turn around cars faster (more profits!). They also pride themselves as "one-stop shop" so they'll do the insurance claims, courtesy car, etc... for you. I know the caveat is always the fear of voiding CnC warranty. But I feel there is a good case for argument due to their inability to repair and return your car within a reasonable period of time.
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Old 25-06-2013, 10:17 PM   #5
oliverlay
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My C4GP egs broke down before too.
It took about 1 month to order the parts and replacement.
H/w, that was in 2011. I thought by now, with more c4gp on the road, they would have stock up more parts readily.
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Old 27-06-2013, 02:22 PM   #6
David_ho
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I hit against a lorry, thus the 14 days complimentary car has been used up.
Call them up just now, the lady mention thtt shipment is delay led and thus repair delayed also... buay tahan.. i am requesting for a conplimentary car... they better give to me...i hope
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Old 19-09-2013, 03:04 AM   #7
dltt88
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Better hope so
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Old 26-09-2013, 10:55 PM   #8
markfer1
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Quote:
Originally Posted by David_ho View Post
Hi forumers,

Just needs to vent off.
Met with an accident on 1st June, bang into some lorry,
Bonnet and headlights damage.

Nothing against the Service personnel, but the parts took more than 3 weeks to come and till date, I am still without my car... Is this normal?

Totally Sad, Once I drove a citroen, the other cars I drive doesn't seems right...
Any experience bros know how I can speed them up...

Hi bro,

Not sure whether it will make you feel any better. Peugeot car repair also take abt 1month average. 3 week spend on getting the spares. Sad but true
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Old 27-09-2013, 02:00 PM   #9
AE121
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from what i understand, parts usually take this long to reach our shores. of cuz, it does not help that CnC do not stock much parts.

then again, i have heard from others that it is actually the doing of the french people.... they do not believe in making a lot of parts for their distributors worldwide... they believe they can make the parts in good timing. of cuz, their good is never our good... i admit i am very impatient.

correct me if i am wrong...
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Old 21-01-2017, 03:33 AM   #10
ypeihan
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I had the same problem!!! 3+ weeks to replace windscreen, and more than a month to repair minor exterior damage!! I am freaking pissed!
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